Medical Front Desk & Patient Services Specialist

US Heart & Vascular

Houston (TX)

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Benefits offered by this job

Comprehensive benefits package

Monday–Friday Schedule

CME allowance

Job summary

US Heart & Vascular in Houston, TX is seeking a Medical Front Office Specialist to join Houston Cardiovascular Associates. The role handles patient check-in/out, appointment scheduling, and portal monitoring in a fast-paced office environment.

Requirements include a high school diploma or GED, fluent English, and familiarity with Microsoft Office; bilingual skills and EHR experience are a plus. Monday–Friday schedule with comprehensive benefits.

Qualifications

High school diploma / GED
Fluent English written and spoken
Familiarity with Microsoft Office
Bilingual preferred but not required
Eclinical Works EHR experience preferred but not required

Responsibilities

Check In Patients
Check Out Patients & Schedule Follow Up Non-Testing Appointments at Check Out
Call patients for testing schedules two days prior to test, explain financial responsibility and remind patient to refer to clinical instructions sheet, documenting the encounter in the chart
Monitor Healow & Patient Portal
Follow Up on No Shows and Cancellations
Appointment Confirmation
Monitor Fax Box
Scan and File Documents
Email Management – Help Email
Additional duties as assigned based on practice needs