Front Desk Specialist — Patient Intake & Scheduling

Clearway Pain Solutions; Lutherville (MD); In loco; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Paid holidays

Descrizione del lavoro

Clearway Pain Solutions seeks a Front Desk Representative to manage patient registration, check-in/check-out, and insurance data entry at the practice site. You will assist with Phreesia tablets, collect co-pays, and schedule appointments while maintaining accuracy and patient confidentiality.

duties include handling calls, greeting patients, and ensuring paperwork is up to date. This on-site role requires excellent communication, attention to detail, and teamwork to support service excellence.

Competenze

• High School Diploma required; associate degree preferred.
• Experience with EMR systems is a plus.
• Strong written and verbal communication; customer service focus.

Mansioni

• Facilitates patient check-in/out and registers patients.
• Collects and verifies insurance demographics and enters data into EMR.
• Collects co-pays and balances; performs daily cash reconciliation.
• Schedules follow-up appointments and manages phone inquiries.
• Maintains waiting area and supports front desk operations.

Conoscenze

Customer service

Communication skills

MS Office

Multi-tasking

Formazione

High School Diploma

Associate’s Degree (preferred)

Strumenti

EMR software

Descrizione del lavoro

Clearway Pain Solutions seeks a Front Desk Representative to manage patient registration, check-in/check-out, and insurance data entry at the practice site. You will assist with Phreesia tablets, collect co-pays, and schedule appointments while maintaining accuracy and patient confidentiality.

duties include handling calls, greeting patients, and ensuring paperwork is up to date. This on-site role requires excellent communication, attention to detail, and teamwork to support service excellence.