Medical Front Desk & Patient Services Coordinator

Midwest Orthopaedics at Rush; Chicago (IL); On-site; USD 61,992,000 - 71,635,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Commuter Benefits

Employee Assistance Program

Job summary

Midwest Orthopaedics at Rush is seeking a full-time Medical Front Desk Receptionist for the outpatient clinic in Chicago, IL. You will manage registration, check-in/out, and patient flow with a focus on exceptional service.

The role requires at least a high school diploma and 2 years in a medical setting; you’ll work Monday–Friday with no weekends or holidays, earning $22 per hour plus a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years' experience in a medical setting preferred.

Responsibilities

• Maintains high level of customer service in patient check-in and check-out.
• Oversees patient tracking in EMR, collects co-pays and ensures form completion.
• Verifies, updates, and scans patient information.
• Directs flow of patients into rooms during clinic days.
• Collects outstanding balances and schedules return appointments.
• Maintains professional demeanor with patients, peers, and physicians.
• Enters admitting information into computer.

Skills

Customer service

People skills

Phone etiquette

EMR data entry

Education

High school diploma or GED

Job description

Midwest Orthopaedics at Rush is seeking a full-time Medical Front Desk Receptionist for the outpatient clinic in Chicago, IL. You will manage registration, check-in/out, and patient flow with a focus on exceptional service.

The role requires at least a high school diploma and 2 years in a medical setting; you’ll work Monday–Friday with no weekends or holidays, earning $22 per hour plus a comprehensive benefits package.