Medical Front Desk Receptionist

Midwest Orthopaedics at Rush; Chicago (IL); On-site; USD 61,992,000 - 71,635,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Commuter Benefits

Employee Assistance Program

Job summary

Midwest Orthopaedics at Rush is seeking a full-time Medical Front Desk Receptionist for the outpatient clinic in Chicago, IL. You will manage registration, check-in/out, and patient flow with a focus on exceptional service.

The role requires at least a high school diploma and 2 years in a medical setting; you’ll work Monday–Friday with no weekends or holidays, earning $22 per hour plus a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years' experience in a medical setting preferred.

Responsibilities

• Maintains high level of customer service in patient check-in and check-out.
• Oversees patient tracking in EMR, collects co-pays and ensures form completion.
• Verifies, updates, and scans patient information.
• Directs flow of patients into rooms during clinic days.
• Collects outstanding balances and schedules return appointments.
• Maintains professional demeanor with patients, peers, and physicians.
• Enters admitting information into computer.

Skills

Customer service

People skills

Phone etiquette

EMR data entry

Education

High school diploma or GED

Job description

It’s the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join in?

We are looking for a full-time Medical Front Desk Receptionist to be based at the outpatient clinic in Chicago, IL. The position is primarily responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. This position works Monday - Friday with no weekends or holidays.

Essential Duties And Responsibilities Include The Following.

• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
• Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion.
• Verifies, updates, and scans new and returning patient information.
• Direct the flow of patients into the rooms during clinic days.
• Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments.
• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Enters patient admitting information into computer.
• Obtains signed statement from patient to protect clinic's interests.
• Collects copays and/or payments on account.
• Travel as required to additional clinic locations.
• Other duties as assigned.

Education And/or Experience

• High school diploma or general education degree (GED)
• Minimum of 2 years' experience in a medical setting preferred.

What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package.

Pay Rate: $22.00 per hour.

• Bonus Incentive Program.
• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about.