Medical Front Desk & Patient Services Coordinator

US Foot & Ankle Specialists; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

PTO

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain patient records in a fast-paced healthcare setting.

The ideal candidate has a High School Diploma or GED and 2+ years of medical admin experience, with strong communication and confidentiality skills. Proficiency in Microsoft Office and EMR systems is preferred.

Qualifications

• High school diploma or GED required.
• 2+ years of administrative support in a medical setting preferred.
• Knowledge of health insurance processes and HIPAA compliance.

Responsibilities

• Greet patients and answer questions to ensure a smooth check-in.
• Schedule appointments and manage provider calendars.
• Register patients and update demographics and financial data.
• Verify insurance eligibility, referrals, and authorizations.
• Process payments and maintain patient records with accuracy.
• Prepare daily reports and assist with billing review as needed.
• Support office tasks and coordinate equipment and supply needs.

Skills

Customer service

Communication

Multitasking

Problem-solving

Confidentiality

HIPAA compliance awareness

Teamwork

Travel between locations

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EMR systems

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain patient records in a fast-paced healthcare setting.

The ideal candidate has a High School Diploma or GED and 2+ years of medical admin experience, with strong communication and confidentiality skills. Proficiency in Microsoft Office and EMR systems is preferred.