Medical Front Desk & Patient Services Coordinator

Connect Health + Wellness; Bassett (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

PTO (160 hours) for FT

Simple IRA Plan (with company match)

Medical, Dental and Vision Insurance

Life Insurance w/ AD&D

Disability coverage

Job summary

Connect Health + Wellness is seeking a full-time Front Office Staff member for our Bassett, Virginia location. The role focuses on welcoming patients, guiding them through registration, and supporting billing and scheduling within our Federally Qualified Health Center network.

The position requires solid customer service skills, ability to learn EMR software, and the capacity to handle insurance and payment processing accurately.

Qualifications

• Minimum: High School Diploma or GED.
• Experience in a medical office preferred.
• Ability to handle patient interactions professionally.

Responsibilities

• Greet patients and visitors and guide them through registration.
• Screen patients and verify demographics and insurance information.
• Enter data into the electronic medical records system accurately.
• Collect payments and explain charges to patients as needed.
• Maintain a clean waiting area and assist clinical staff as required.

Skills

Front desk

Patient registration

Communication

Bilingual support (English/Spanish)

Education

High School Diploma or GED

Tools

EMR software

Microsoft Office

Billing systems

Job description

Connect Health + Wellness is seeking a full-time Front Office Staff member for our Bassett, Virginia location. The role focuses on welcoming patients, guiding them through registration, and supporting billing and scheduling within our Federally Qualified Health Center network.

The position requires solid customer service skills, ability to learn EMR software, and the capacity to handle insurance and payment processing accurately.