Medical Front Desk & Patient Experience Specialist

EyeSouth Partners LLC; Pike Road (AL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

Montgomery Eye Physicians, part of EyeSouth Partners LLC, seeks a Front Desk Associate to greet patients, handle check-ins/outs, and manage calls in a busy medical office. You will verify insurance, collect co-pays, enter data accurately in the practice management system, and safeguard patient confidentiality in compliance with HIPAA.

Strong communication and multitasking are essential. Experience with Nextech/ICP is preferred.

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office preferred.
• Nextech/ICP experience strongly preferred.

Responsibilities

• Greet patients and verify appointment details.
• Collect ID, insurance cards, and referral forms.
• Manage check-ins/outs and handle calls/emails.
• Verify insurance eligibility and benefits for visits.
• Collect co-pays and outstanding balances; document in the PM system.
• Enter data accurately and maintain patient confidentiality.

Skills

Interpersonal skills

Data entry & insurance verification

Healthcare payors knowledge

Multitasking

HIPAA compliance

Cash handling

Customer service

Education

High School Diploma

Tools

Nextech ICP

Job description

Montgomery Eye Physicians, part of EyeSouth Partners LLC, seeks a Front Desk Associate to greet patients, handle check-ins/outs, and manage calls in a busy medical office. You will verify insurance, collect co-pays, enter data accurately in the practice management system, and safeguard patient confidentiality in compliance with HIPAA.

Strong communication and multitasking are essential. Experience with Nextech/ICP is preferred.