Eye Care Front Desk & Patient Services Specialist

Eye Health America; Sarasota (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Matching 401(k)

Employee Discount

Wellness Program

Paid Vacation & Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Eye Health America, partnering with leading eye care practices in the Southeast, seeks a front desk receptionist for Eye Associates. You will greet patients, check in, scan insurance cards, collect demographics, and assist with payments and appointments in a busy ophthalmology setting.

Experience in eye care or medical environments is a plus. This full-time role offers benefits and opportunities for growth within a trusted network dedicated to high-quality patient care.

Qualifications

• High school diploma or equivalent.
• Reliable transportation.
• Previous experience in eye care, or the medical environment is a plus.

Responsibilities

• Greet and check-in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Skills

Patient check-in

Insurance scanning

Document patient info

Cash handling

Scheduling

Customer service

Education

High school diploma or equivalent

Job description

Eye Health America, partnering with leading eye care practices in the Southeast, seeks a front desk receptionist for Eye Associates. You will greet patients, check in, scan insurance cards, collect demographics, and assist with payments and appointments in a busy ophthalmology setting.

Experience in eye care or medical environments is a plus. This full-time role offers benefits and opportunities for growth within a trusted network dedicated to high-quality patient care.