Patient Service Specialist: Medical Front Desk & Scheduling

Rush University Medical Center; Lehigh Acres (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/vision/dental

Company-matching 401(k)

Job summary

Rush University Medical Center in Lehigh Acres, FL is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle payer verifications at the outpatient physical therapy center. The role blends patient-facing and administrative duties to ensure a smooth care experience.

The ideal candidate has a high school diploma and 1 year of medical office and front desk experience, plus insurance verification familiarity.

Qualifications

• High School Diploma or GED
• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Job description

Rush University Medical Center in Lehigh Acres, FL is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle payer verifications at the outpatient physical therapy center. The role blends patient-facing and administrative duties to ensure a smooth care experience.

The ideal candidate has a high school diploma and 1 year of medical office and front desk experience, plus insurance verification familiarity.