Medical Front Desk & Patient Experience Specialist

Rush University Medical Center; Harrisburg (Dauphin County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, dental, vision plans

Company 401(k) with match

Job summary

Rush University Medical Center in Harrisburg, PA seeks a Patient Service Specialist for our outpatient physical therapy center. This full-time role involves greeting patients, registering them, guiding them through visits, and scheduling appointments from 9am-6pm (Mon-Thu) and 9am-3pm (Fri).

compensation ranges from $17 to $23 per hour, depending on experience. Responsibilities include collecting co-pays, processing payer approvals, and performing insurance verifications.

Qualifications

• High School Diploma or GED required.
• At least 1 year front desk experience.

Responsibilities

• Greet and register patients and inform them about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Maintain regular communication with attorneys, insurers, translators, and leadership teams.
• Collect co-pays and handle payer approvals, authorizations, and verifications.

Skills

Front Desk Experience

Healthcare experience

Appointment scheduling

Communication skills

Education

High School Diploma or GED

Job description

Rush University Medical Center in Harrisburg, PA seeks a Patient Service Specialist for our outpatient physical therapy center. This full-time role involves greeting patients, registering them, guiding them through visits, and scheduling appointments from 9am-6pm (Mon-Thu) and 9am-3pm (Fri).

compensation ranges from $17 to $23 per hour, depending on experience. Responsibilities include collecting co-pays, processing payer approvals, and performing insurance verifications.