Medical Front Desk & Patient Care Specialist

ConvenientMD LLC; Ludlow (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the welcoming face of our clinic, handling patient registration, records and billing inquiries while supporting the clinical team. This role offers growth within a growing medical company and exposure to customer service in the healthcare field.

The position emphasizes organization, multi-tasking, and compassionate patient interactions, with multiple shifts and opportunities across our Massachusetts clinics.

Qualifications

• Proactive and confident communicator, written and verbal, to engage with patients and team members.
• Detail-oriented with excellent organizational skills to juggle multiple tasks in a fast-paced clinic.
• Ability to build positive relationships with patients and colleagues while following HIPAA and clinic policies.

Responsibilities

• Greet patients and visitors and perform patient registration.
• Handle insurance and billing inquiries and collect payments per clinic policies.
• Coordinate with clinical staff to ensure smooth patient flow and accurate records.
• Answer phones professionally and maintain a tidy, welcoming reception area.

Skills

Proactive communicator

Detail oriented

Organizational skills

Team player

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the welcoming face of our clinic, handling patient registration, records and billing inquiries while supporting the clinical team. This role offers growth within a growing medical company and exposure to customer service in the healthcare field.

The position emphasizes organization, multi-tasking, and compassionate patient interactions, with multiple shifts and opportunities across our Massachusetts clinics.