Medical Front Desk & Patient Experience Associate

Valley Health System (New Jersey); Paramus (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Group Term Life Insurance and AD&D

Flexible Spending Accounts and Commuta

Paid Holidays (6) and PTO

Tuition Assistance

Employee Assistance Program (EAP)

Job summary

Valley Health System (New Jersey) seeks an organized front desk professional to support the Practice and staff. You will perform check-in/check-out tasks, handle data entry, and assist with daily office operations under the Practice Manager’s guidance.

The role emphasizes courteous patient interaction, confidentiality, and teamwork. Occasional rotation to other VMG locations may occur to meet scheduling needs and ensure high-quality patient service.

Qualifications

• High school diploma or equivalent; coursework in office management or related field helpful.
• 6 months of customer service, data entry or administrative/clerical experience required.
• Ability to maintain confidentiality of patient and organizational information.

Responsibilities

• Perform front desk tasks such as checking-in and checking-out patients.
• Enter and manage patient data, appointments and basic records.
• Coordinate with Practice Manager and staff to ensure smooth operations.
• Rotate to other VMG locations as needed and maintain professional conduct.

Skills

Customer service

Data entry

Administrative support

Communication skills

Teamwork

Confidentiality

Education

High school diploma

Office management coursework

Database management coursework

Business coursework

Job description

Valley Health System (New Jersey) seeks an organized front desk professional to support the Practice and staff. You will perform check-in/check-out tasks, handle data entry, and assist with daily office operations under the Practice Manager’s guidance.

The role emphasizes courteous patient interaction, confidentiality, and teamwork. Occasional rotation to other VMG locations may occur to meet scheduling needs and ensure high-quality patient service.