Friendly Medical Front Desk & Patient Concierge

Affiliated Podiatrists LTD; Virginia, Northern (MN, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

PTO

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. You will be the first point of contact for patients, creating a positive experience and supporting daily operations in a busy medical office.

Responsibilities include greeting patients, answering calls, scheduling, registering patients, handling billing, and ensuring confidentiality. This role requires attention to detail, strong communication, and teamwork in a fast-paced setting.

Qualifications

• High School Diploma or GED required or equivalent.
• 2+ years of administrative support experience in a medical setting preferred.
• Knowledge of health insurance processes (pre-authorization, verification, CPT/ICD coding) preferred.
• Excellent customer service and interpersonal skills.
• Strong communication and problem-solving abilities.
• Ability to thrive in a fast-paced, patient-focused environment.
• HIPAA confidentiality and discretion essential.

Responsibilities

• Greet patients and address questions or concerns.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage calendars for providers.
• Register patients and update demographics and financial info.
• Assist with patient flow and communicate updates to staff.
• Maintain patient records by data entry, faxing, and scanning.

Skills

Customer service

Communication

Multi-tasking

HIPAA compliance

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. You will be the first point of contact for patients, creating a positive experience and supporting daily operations in a busy medical office.

Responsibilities include greeting patients, answering calls, scheduling, registering patients, handling billing, and ensuring confidentiality. This role requires attention to detail, strong communication, and teamwork in a fast-paced setting.