Medical Front Desk & Patient Concierge

OMS360; Spring (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

OMS360 is seeking a patient-focused front desk coordinator in Spring, TX to greet patients, check them in, verify insurance, and guide them through their appointment with courtesy and professionalism.

You will review and update patient data in the records system, coordinate with clinical and billing teams, answer phones, and direct calls. Travel to other OMS360 offices may be required; teamwork and discretion with private information are essential.

Qualifications

• Experience in a medical or dental practice is preferred.
• Excellent communication, professionalism and customer service.
• Highly collaborative; able to process information quickly and accurately.
• Mature and dependable.
• Knowledge of computer software applications.

Responsibilities

• Greet and receive patients in a friendly and professional manner.
• Communicate effectively with patients and team members.
• Review and update patient data in records system.
• Prepare information prior to appointments.
• Use discretion with all private information in a medical setting.
• Verify patient insurance.
• Coordinate with other departments regarding patient accounts/concerns/questions.
• Answer phones and direct call traffic; travel to other offices as necessary

Skills

Communication skills

Customer service

Team collaboration

Adaptability

Professionalism

Attention to detail

Privacy awareness

Job description

OMS360 is seeking a patient-focused front desk coordinator in Spring, TX to greet patients, check them in, verify insurance, and guide them through their appointment with courtesy and professionalism.

You will review and update patient data in the records system, coordinate with clinical and billing teams, answer phones, and direct calls. Travel to other OMS360 offices may be required; teamwork and discretion with private information are essential.