Copy Of Front Desk Coordinator

OMS360; Spring (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

OMS360 is seeking a patient-focused front desk coordinator in Spring, TX to greet patients, check them in, verify insurance, and guide them through their appointment with courtesy and professionalism.

You will review and update patient data in the records system, coordinate with clinical and billing teams, answer phones, and direct calls. Travel to other OMS360 offices may be required; teamwork and discretion with private information are essential.

Qualifications

• Experience in a medical or dental practice is preferred.
• Excellent communication, professionalism and customer service.
• Highly collaborative; able to process information quickly and accurately.
• Mature and dependable.
• Knowledge of computer software applications.

Responsibilities

• Greet and receive patients in a friendly and professional manner.
• Communicate effectively with patients and team members.
• Review and update patient data in records system.
• Prepare information prior to appointments.
• Use discretion with all private information in a medical setting.
• Verify patient insurance.
• Coordinate with other departments regarding patient accounts/concerns/questions.
• Answer phones and direct call traffic; travel to other offices as necessary

Skills

Communication skills

Customer service

Team collaboration

Adaptability

Professionalism

Attention to detail

Privacy awareness

Job description

Purpose

Responsible for greeting patients, checking them in and processing through their appointment.

Location

Office Address: 3466 Discovery Creek Blvd, Ste 250, Spring, TX 77386, United States

Position Requirements

• Greet and receive patients in a friendly and professional manner
• Must be able to communicate effectively with patients and team members.
• Ensure patient data is accurate and current by reviewing it with the patient Document information in patient records system
• Prepare appropriate information prior to patient appointments
• Use discretion with all private information in a medical setting
• Verify patient insurance
• Communicate with other departments as required regarding patient accounts/concerns/questions
• Answer phones and direct call traffic as required Travel to other offices as necessary

Qualifications

• Experience working in a medical or dental practice is preferred
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative Ability to process information quickly and accurately Willingness to learn new skills.
• Mature and dependable.
• Knowledge of computer software applications.

Equal Opportunity Employer

OMS360 is an Equal Opportunity Employer (EEO).

Core Values

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.