Front Office Coordinator: Healthcare & Patient Experience

MaxHealth MSO; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vision insurance

Health insurance

Life insurance

Paid time off

Job summary

MaxHealth MSO in Texas is seeking a Front Office Coordinator to join our team, delivering welcoming patient experiences and ensuring smooth front desk operations under the Front Office Lead. The ideal candidate will be the first point of contact for clients and visitors, ensuring a welcoming and efficient front desk experience.

The candidate should have strong customer service, data entry, and multitasking skills, with proficiency in Microsoft Office and familiarity with EMR systems such as eCW.

Qualifications

• Experience in front office in a healthcare setting.
• Proficient data entry and attention to detail.
• Strong communication and multitasking abilities.

Responsibilities

• Oversee daily front office operations to maintain an organized and efficient workflow.
• Greet and assist patients with a warm, professional, and welcoming demeanor.
• Manage incoming and outgoing phone calls, ensuring prompt and courteous communication.
• Be the expert in patient offerings and answer questions about our services.
• Perform data entry tasks with accuracy, maintaining organized records and files.

Skills

Customer service

Phone etiquette

Data entry

Bilingual English/Spanish

Microsoft Office

EMR (eCW)

Scheduling

Teamwork

Tools

Microsoft Office

eCW (EMR)

Job description

MaxHealth MSO in Texas is seeking a Front Office Coordinator to join our team, delivering welcoming patient experiences and ensuring smooth front desk operations under the Front Office Lead. The ideal candidate will be the first point of contact for clients and visitors, ensuring a welcoming and efficient front desk experience.

The candidate should have strong customer service, data entry, and multitasking skills, with proficiency in Microsoft Office and familiarity with EMR systems such as eCW.