Front Desk Coordinator

OMS360 in; Spring (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Elite Oral Facial Surgery is seeking a Front Desk Coordinator to warmly greet patients, manage check-in, and coordinate appointment flow. You will review patient information, ensure accuracy, and document details in the records system while maintaining privacy in a medical setting.

The role requires effective communication, ability to handle sensitive information, and willingness to travel to other offices as needed. Excellent customer service and teamwork are essential.

Qualifications

• Experience in medical/dental practice is preferred.
• Excellent communication skills and customer service ability.
• Ability to process information quickly and accurately.

Responsibilities

• Greet and receive patients in a friendly and professional manner.
• Check patients in and process appointments.
• Review and verify patient information for accuracy.
• Document information in patient records system.
• Prepare information prior to appointments.
• Maintain privacy of patient information in a medical setting.
• Verify patient insurance details.
• Coordinate with other departments regarding patient accounts and questions.
• Answer phones and direct calls as required.
• Travel to other offices as necessary.

Skills

Customer service

Effective communication

Data accuracy

Team collaboration

Privacy/compliance

Education

High school diploma or equivalent

Tools

Patient management software

Job description

Front Desk Coordinator (Administrative)

Elite Oral Facial Surgery - Front Desk Coordinator

Purpose: Responsible for greeting patients, checking them in and processing through their appointment.

Office Address: 3466 Discovery Creek Blvd, Ste 250, Spring, TX 77386, United States

Position Requirements

• Greet and receive patients in a friendly and professional manner
• Must be able to communicate effectively with patients and team members.
• Ensure patient data is accurate and current by reviewing it with the patient
• Document information in patient records system
• Prepare appropriate information prior to patient appointments
• Use discretion with all private information in a medical setting
• Verify patient insurance
• Communicate with other departments as required regarding patient accounts/concerns/questions
• Answer phones and direct call traffic as required
• Travel to other offices as necessary

Qualifications

• Experience working in a medical or dental practice is preferred
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative
• Ability to process information quickly and accurately
• Willingness to learn new skills.
• Mature and dependable.
• Knowledge of computer software applications.

OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building we’re reputation by doing what is right.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.