Medical Front Desk & Patient Concierge

ConvenientMD; Hadley (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k match

Tuition assistance with Purdue Global

Job summary

ConvenientMD is hiring a Medical Receptionist in Hadley, MA. You will be the first face patients see, register patients, collect payments, and assist with scheduling and insurance inquiries.

You’ll use EMR systems and Microsoft Office to support clinic operations and HIPAA compliant handling of patient information. This role offers opportunities for growth within a growing medical company and supports a cooperative, patient-centered team environment.

Qualifications

• High school diploma or GED is required.
• Ability to greet patients and register them accurately.
• Proactive communicator with strong organizational skills.

Responsibilities

• Greet patients and visitors and register new/existing patients.
• Collect payments and handle insurance/billing inquiries.
• Coordinate reservations and scheduling with the clinical team.
• Answer phones professionally and maintain a tidy reception area.

Skills

Customer service

Communication

Organizational skills

HIPAA awareness

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

ConvenientMD is hiring a Medical Receptionist in Hadley, MA. You will be the first face patients see, register patients, collect payments, and assist with scheduling and insurance inquiries.

You’ll use EMR systems and Microsoft Office to support clinic operations and HIPAA compliant handling of patient information. This role offers opportunities for growth within a growing medical company and supports a cooperative, patient-centered team environment.