Medical Front Desk Specialist

The US Oncology Network; Crystal Lake (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k)

Healthcare Savings Account

Generous PTO Package

Health and Wellness Perks Program

Job summary

The US Oncology Network–Crystal Lake clinic is seeking a Receptionist to greet patients and visitors, collect insurance details, and handle front-desk tasks with professionalism. This full-time role is based in Crystal Lake, IL, offering an hourly rate of $18-$20 and benefits.

The position includes responsibilities such as handling co-pays, updating demographics, and ensuring confidentiality while supporting clinic operations and patient flow.

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in medical setting.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtains demographic and insurance information and copies of IDs and insurance cards.
• Collects co-pays, deductible and other out‑of‑pocket amounts at time of visit.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Protects patient confidentiality and follows policies and procedures.

Skills

Customer service

Front desk

Communication

Education

High school diploma or equivalent

Job description

The US Oncology Network–Crystal Lake clinic is seeking a Receptionist to greet patients and visitors, collect insurance details, and handle front-desk tasks with professionalism. This full-time role is based in Crystal Lake, IL, offering an hourly rate of $18-$20 and benefits.

The position includes responsibilities such as handling co-pays, updating demographics, and ensuring confidentiality while supporting clinic operations and patient flow.