Front Desk Concierge – Dermatology, Patient Experience

Derick Dermatology Pllc; Crystal Lake (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Paid Training

Uniform Provided

Opportunities for Advancement

Employee Assistance Program (EAP)

Employee Discount on Cosmetic Services

Job summary

Derick Dermatology Pllc in Crystal Lake, IL, is seeking a full-time front desk/office assistant to provide welcoming patient check-in, gather demographic and financial information, and support EMR data entry.

You will handle phone scheduling, collect co-pays, and perform general clerical tasks with attention to detail and a friendly, professional manner; schedule includes three 12-hour shifts per week and one Saturday per month.

Qualifications

• High School Diploma or Equivalent.
• Attention to detail, polished communication skills and basic computer knowledge.
• Friendly, Polite, and Professional.
• Must be able to remain in a stationary position (sitting) 80% of the time.

Responsibilities

• Checks patients in and out accurately.
• Obtains complete and accurate clinical, demographic, and financial information during the check in process.
• Enters data in the internal EMR system.
• Answers telephone calls according to designated scripting for the scheduling process.
• Collects co-pays and deductibles.
• Performs other responsibilities as assigned.

Skills

Attention to detail

Polished communication skills

Basic computer knowledge

Friendly and professional demeanor

Education

High School Diploma or Equivalent

Job description

Derick Dermatology Pllc in Crystal Lake, IL, is seeking a full-time front desk/office assistant to provide welcoming patient check-in, gather demographic and financial information, and support EMR data entry.

You will handle phone scheduling, collect co-pays, and perform general clerical tasks with attention to detail and a friendly, professional manner; schedule includes three 12-hour shifts per week and one Saturday per month.