Medical Front Desk & Patient Care Coordinator

Lifestance-Health; Columbia (SC); On-site; USD 58,107,000 - 66,125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Short/Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Office Receptionist in Columbia, SC. The role handles front-office daily activities, greeting patients, coordinating with clinicians, and ensuring smooth patient flow.

The position supports both in-person and telehealth patients, with a starter pay of $20.25 per hour and potential quarterly bonuses. Qualifications include a High School diploma and 1+ year in healthcare operations or customer service.

Qualifications

• High School or equivalent required.
• Associates/bachelor’s degree preferred.
• Experience in healthcare operations or front desk roles is a plus.

Responsibilities

• Greet and check in/out patients professionally.
• Process front desk tasks and scheduling via phone, portal, and email.
• Collect co-pays and verify insurance eligibility.
• Assist patients with telehealth access and portal issues.
• Maintain a clean, organized front desk and support staff.

Skills

Multitasking

Communication

Microsoft Office

EMRs

Education

High School Diploma

Associate degree preferred

Bachelor’s degree preferred

Tools

EMR systems

Microsoft Office

Job description

LifeStance Health is seeking a Medical Office Receptionist in Columbia, SC. The role handles front-office daily activities, greeting patients, coordinating with clinicians, and ensuring smooth patient flow.

The position supports both in-person and telehealth patients, with a starter pay of $20.25 per hour and potential quarterly bonuses. Qualifications include a High School diploma and 1+ year in healthcare operations or customer service.