Mental Health Front Desk & Patient Concierge

Silversmith Capital Partners; Mount Pleasant (SC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability (short/long-term)

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Mount Pleasant, SC is seeking a Medical Office Receptionist to manage front office daily activities, ensure quality patient service for in-person and telehealth visitors, and support clinicians.

As a full-time role, you will greet patients, verify insurance, collect co-pays, schedule appointments, and coordinate with care teams to maintain efficient, patient-centered operations at this LifeStance location.

Qualifications

• High School diploma or equivalent required; higher degrees preferred.
• 1+ years of experience in healthcare operations, customer service, or related role preferred.
• Proficient in Microsoft Office and EMR systems.

Responsibilities

• Create a positive work environment; support engagement activities to promote LFST culture.
• Manage front desk to greet and check-in/out patients courteously.
• Assist patients with scheduling, payments, and portal inquiries; verify insurance where needed.

Skills

Multitasking

Teamwork

Communication

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health in Mount Pleasant, SC is seeking a Medical Office Receptionist to manage front office daily activities, ensure quality patient service for in-person and telehealth visitors, and support clinicians.

As a full-time role, you will greet patients, verify insurance, collect co-pays, schedule appointments, and coordinate with care teams to maintain efficient, patient-centered operations at this LifeStance location.