Medical Front Desk & MA — EPIC Pro, Patient Care Benefits

BASS Medical Group; Concord (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Paid holidays

Job summary

BASS Medical Group is seeking a medical front/back office professional for a clinic position in Concord, CA. The role requires handling administrative tasks, coordinating patient care, and supporting healthcare providers with EMR documentation and insurance authorizations.

Ideal candidates have EPIC EMR experience, strong communication, and multitasking abilities. This full-time on-site opportunity offers benefits and a collaborative clinical environment.

Qualifications

• High School diploma required
• Medical Assistant Certificate (AAM/CMA) CA/National preferred
• Two to three years medical front and back office experience preferred
• One year EMR experience; EPIC preferred

Responsibilities

• Perform all administrative and direct patient care tasks in a clinical setting at check out
• Obtain lab/test results from outside labs and send standing orders to designated labs
• Process prior authorizations for various tests and MD orders
• Contact insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Coordinate patient care with providers and educate patients about processes and procedures

Skills

Communication skills

Multitasking

Proactive and adaptable

Customer service

Computer literacy

Professional demeanor

Education

High School diploma

Medical Assistant Certificate (AAM/CMA) CA/National preferred

Tools

EPIC EMR

Microsoft Word

Excel

Outlook

Job description

BASS Medical Group is seeking a medical front/back office professional for a clinic position in Concord, CA. The role requires handling administrative tasks, coordinating patient care, and supporting healthcare providers with EMR documentation and insurance authorizations.

Ideal candidates have EPIC EMR experience, strong communication, and multitasking abilities. This full-time on-site opportunity offers benefits and a collaborative clinical environment.