Medical Front Desk Coordinator – Patient Services

ADVOCARE, LLC; Westmont (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental and vision care plans

Flexible Spending Accounts (FSAs)

Commuter benefits

401(k) retirement savings plan

Paid time off (PTO)

Group auto and homeowners insurance

Job summary

Advocare, LLC in New Jersey seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support scheduling. You will maintain a welcoming environment for patients, staff, and visitors while delivering excellent customer service.

Responsibilities include answering calls, scheduling appointments, collecting co-pays, checking out patients, and handling medical records with confidentiality. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.
• Bilingual preferred / Spanish, ability to schedule appointments & translate in office when needed.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism.
• Schedule and confirm patient appointments.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.
• Surgical precertification and understanding of medical billing and insurances.

Skills

Customer service

Communication

Professionalism

Multitasking

Bilingual Spanish

EMR familiarity

Microsoft Office

Confidentiality

Education

High School Diploma or equivalent

Tools

EMR

Microsoft Office

Job description

Advocare, LLC in New Jersey seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support scheduling. You will maintain a welcoming environment for patients, staff, and visitors while delivering excellent customer service.

Responsibilities include answering calls, scheduling appointments, collecting co-pays, checking out patients, and handling medical records with confidentiality. Bilingual Spanish is a plus.