Medical Front Desk Coordinator - Patient Care & Scheduling

US Foot & Ankle Specialists; Frederick (MD); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. As the first point of contact for patients, you will help create a positive patient experience while supporting daily operations in a busy healthcare environment.

You will greet patients, answer calls, schedule appointments, register patients, handle payments, and ensure smooth patient flow. Medical office experience and HIPAA familiarity are preferred for this essential role.

Qualifications

• 2+ years of administrative support experience in a medical environment preferred.
• Knowledge of health insurance processes including pre-authorization, insurance verification, CPT/ICD coding preferred.
• Excellent customer service and interpersonal skills.
• Strong communication, multi-tasking, and problem-solving abilities.
• Ability to thrive in a fast-paced and demanding work environment.
• Maintain confidentiality and HIPAA compliance at all times.

Responsibilities

• Greet patients and manage front desk inquiries and concerns.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage provider calendars.
• Register new patients and update demographics and financial info.
• Maintain patient records and perform data entry tasks.
• Process payments and manage accounts receivable/payable changes.

Skills

Customer service

Communication

Multi-tasking

HIPAA compliance

Microsoft Office

Data entry

Attention to detail

Teamwork

Travel between locations

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our team. As the first point of contact for patients, you will help create a positive patient experience while supporting daily operations in a busy healthcare environment.

You will greet patients, answer calls, schedule appointments, register patients, handle payments, and ensure smooth patient flow. Medical office experience and HIPAA familiarity are preferred for this essential role.