Medical Front Desk Coordinator: Patient Care & Scheduling

IMedicine; Flower Mound (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Paid time off

Job summary

IMedicine in Flower Mound, TX is seeking a Medical Front Desk Receptionist to create a welcoming, professional experience for patients and ensure efficient front‑office operations. You will be the primary contact for patients and coordinate with providers, billing, and management to maintain smooth patient flow.

The ideal candidate is dependable, organized, and customer‑oriented, with the ability to handle busy environments while maintaining patient confidentiality and professionalism.

Qualifications

• High school diploma or equivalent.
• Experience with front‑desk or medical receptionist roles is preferred.
• Knowledge of medical terminology is a plus.
• Strong customer-service and communication skills.
• Ability to multitask and stay organized in a busy clinic.

Responsibilities

• Greet patients promptly and professionally.
• Check patients in/out and verify demographic information.
• Verify insurance and scan insurance cards into the chart.
• Schedule, reschedule, and manage appointments.
• Document patient messages in the EMR and route to staff.
• Collect copays and process payments per policy.
• Maintain organized reception and waiting area.
• Protect patient privacy and handle confidential information.

Skills

Multitasking

Customer service

Attention to detail

Communication

Time management

Education

High school diploma or equivalent

Job description

IMedicine in Flower Mound, TX is seeking a Medical Front Desk Receptionist to create a welcoming, professional experience for patients and ensure efficient front‑office operations. You will be the primary contact for patients and coordinate with providers, billing, and management to maintain smooth patient flow.

The ideal candidate is dependable, organized, and customer‑oriented, with the ability to handle busy environments while maintaining patient confidentiality and professionalism.