Medical Front Desk Coordinator — Bilingual & Growth-Minded

Hudson Regional Health; Secaucus (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Tuition reimbursement

Professional growth

Wellness programs

Job summary

Hudson Regional Health in Secaucus, NJ is seeking a Medical Office Front Desk Coordinator to manage the front desk, handle triage calls, scheduling, billing and registration. The ideal candidate will be organized, customer-focused and able to communicate effectively with patients and staff.

Responsibilities include verifying insurance and IDs, processing pre-authorizations, maintaining patient charts, ensuring HIPAA compliance, and supporting the Office Manager.

Qualifications

• High School Diploma required.
• 2-3 years medical office experience required; OB experience preferred.
• Bilingual English/Spanish proficiency required.
• Basic working knowledge of Microsoft Office (WORD, EXCEL).
• One year of customer service or reception experience in a health care setting preferred.

Responsibilities

• Manage the front office, triage calls, scheduling, billing, filing and data entry/registration.
• Verify insurance and patient IDs, obtain pre-authorizations, and manage patient paperwork within 72 hours.
• Prepare patient charts and maintain HIPAA compliance; schedule appointments and meetings.
• Liaise between medical staff and patients; address patient complaints in a timely manner.
• Maintain calendars and provide administrative support to the Office Manager/Senior Practice Manager.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Phone etiquette

Communication skills

Multitasking

Attention to detail

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Hudson Regional Health in Secaucus, NJ is seeking a Medical Office Front Desk Coordinator to manage the front desk, handle triage calls, scheduling, billing and registration. The ideal candidate will be organized, customer-focused and able to communicate effectively with patients and staff.

Responsibilities include verifying insurance and IDs, processing pre-authorizations, maintaining patient charts, ensuring HIPAA compliance, and supporting the Office Manager.