Medical Front Desk & Patient Care Coordinator

New York Health; Bay Shore (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Life Insurance

Disability

Job summary

New York Health (NYH) is seeking a Medical Front Desk Receptionist to join the Bayshore, NY location. You will manage front desk operations, greet patients, handle scheduling, and support daily office processes in a patient‑focused primary care setting.

We value strong communication, teamwork, and the ability to manage co-pays and EMR documentation while ensuring privacy and compliance with HIPAA guidelines.

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred.

Responsibilities

• Open and close the office daily.
• Greet patients and visitors in a professional manner.
• Assist patients and maintain reception area.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance office finances daily.
• Assist patients with forms and documentation.
• Maintain patient records with the EMR system.
• Schedule physician calendars per scheduling rubrics.
• Distribute QA surveys and conduct screenings.
• Monitor Care Team inboxes with nursing staff.
• Ensure patients are scheduled appropriately.
• Protect patient privacy per HIPAA guidelines.
• Support other daily roles and special projects as needed.
• Maintain daily office operations per policies.

Skills

Communication skills

Customer service

Teamwork

EMR experience

Education

High School diploma

Bachelor's degree preferred

Tools

EMR system

Job description

New York Health (NYH) is seeking a Medical Front Desk Receptionist to join the Bayshore, NY location. You will manage front desk operations, greet patients, handle scheduling, and support daily office processes in a patient‑focused primary care setting.

We value strong communication, teamwork, and the ability to manage co-pays and EMR documentation while ensuring privacy and compliance with HIPAA guidelines.