Healthcare Receptionist & Patient Intake Coordinator

LaSante Health Center; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

LaSante Health Center in New York seeks a professional, organized Receptionist to support our SCN Screening and Medicaid Navigation teams. You will be the primary contact for patients, handling intake, appointment coordination, and general inquiries with a patient-focused approach.

The ideal candidate is customer-service oriented, detail-minded, and comfortable communicating about healthcare services and resources. Prior reception or healthcare admin experience is preferred.

Qualifications

• Experience in reception or patient-facing roles.
• Knowledge of Medicaid/healthcare navigation a plus.
• Strong communication and interpersonal skills.
• Organizational skills and attention to detail.
• Ability to use computers and electronic documentation systems.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule and coordinate appointments and follow-ups.
• Assist with intake procedures and explain required documents.
• Support SCN screening and navigation by organizing patient information.
• Handle Medicaid-related inquiries and refer to resources.
• Maintain up-to-date patient records in electronic systems.
• Follow up on missing documentation and next steps.
• Coordinate communication between patients, navigators, and departments.
• Maintain confidentiality and HIPAA compliance.
• Perform additional duties as assigned.

Skills

Customer service

Healthcare administration

Communication

Organizational skills

HIPAA compliance

Multitasking

Bilingual

Job description

LaSante Health Center in New York seeks a professional, organized Receptionist to support our SCN Screening and Medicaid Navigation teams. You will be the primary contact for patients, handling intake, appointment coordination, and general inquiries with a patient-focused approach.

The ideal candidate is customer-service oriented, detail-minded, and comfortable communicating about healthcare services and resources. Prior reception or healthcare admin experience is preferred.