Patient Experience Front Desk Specialist - Medical Office

Together Women's Health; Columbia (AL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Life insurance

Paid time off

Disability insurance

Job summary

Women Health Associates, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to warmly welcome patients, manage front desk duties, and support scheduling and registration using the EHR system.

This role will float between front desk and phone reception, delivering exceptional service. Prior medical office experience and strong communication skills are preferred, with a welcoming, patient-focused approach emphasized.

Qualifications

• Previous customer service experience required.
• 1 year previous medical office experience preferred.
• Strong communication skills both oral and written.
• Must be detailed oriented and have the ability to multitask.

Responsibilities

• Greet patients with a smile and provide warm, professional check-in.
• Update and verify patients' insurance information for accuracy.
• Use the EHR system to register patients and facilitate visits with providers.
• Assist with scheduling and coordinating appointments, including referrals.
• Answer the main phone line and respond to appointment requests via email.

Skills

Customer service

Medical office experience

Communication skills

Multitasking

Detail oriented

Job description

Women Health Associates, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to warmly welcome patients, manage front desk duties, and support scheduling and registration using the EHR system.

This role will float between front desk and phone reception, delivering exceptional service. Prior medical office experience and strong communication skills are preferred, with a welcoming, patient-focused approach emphasized.