Medical Front Desk & Billing Specialist

Maryland Primary Care Physicians, LLC; Annapolis (MD); On-site; USD 36,000 - 52,000; Full time

Job summary

Maryland Primary Care Physicians, LLC is seeking a Call Center Representative to support patient registration, insurance verification, billing, and scheduling. The role involves handling phone inquiries, guiding patients through check-in/out, and directing requests to the appropriate provider.

Ideal candidates have 3–5 years in medical call center environments, familiarity with ICD-9/CPT coding, and strong computer skills.

Qualifications

• Three to five years of call center or front office medical experience.
• Knowledge of ICD-9 and CPT coding practices.
• Proficiency with computers and related software.
• Broad understanding of medical insurance practices.

Responsibilities

• Direct patient registration, insurance, billing and collections.
• Schedule appointments and manage patient check-in/out.
• Answer telephones and assist with patient questions.
• Maintain patient confidentiality and provide excellent service.
• Collaborate with staff to support practice operations.

Skills

Call center experience

Medical front office

ICD-9 coding

CPT coding

Billing and collections

Education

High school diploma

Tools

EMR system

Job description

Maryland Primary Care Physicians, LLC is seeking a Call Center Representative to support patient registration, insurance verification, billing, and scheduling. The role involves handling phone inquiries, guiding patients through check-in/out, and directing requests to the appropriate provider.

Ideal candidates have 3–5 years in medical call center environments, familiarity with ICD-9/CPT coding, and strong computer skills.