Clinical Front Office & Scheduling Specialist

University of Maryland Medical System Corporation; Easton (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

University of Maryland Medical System Corporation in Easton, MD seeks a reliable clerical associate to support clinical operations, manage calls, schedule appointments and assist with registration. You will verify patient demographics, handle copays, maintain charts and ensure smooth patient flow throughout visits.

Candidates with healthcare front-desk experience and a friendly, professional demeanor will excel.

Qualifications

• High School Diploma or GED required.
• One year of customer service experience required.
• Healthcare front-desk experience preferred.
• Certification in scheduling and registration preferred.

Responsibilities

• Receives and screens visitors and telephone calls.
• Verifies patient demographic information including insurance prior to visit.
• Registers all patients and collects co-pays and other charges.
• Schedules patients for physician visits and maintains appointment calendars.
• Processes all referral requests and tracks labs; updates charts and records.
• Prepares examination rooms and maintains medical records per protocols.
• Notifies clinical personnel of patient arrival and manages departmental mail.

Skills

Customer service

Scheduling

Registration

Telephone management

Education

High School Diploma or GED

Job description

University of Maryland Medical System Corporation in Easton, MD seeks a reliable clerical associate to support clinical operations, manage calls, schedule appointments and assist with registration. You will verify patient demographics, handle copays, maintain charts and ensure smooth patient flow throughout visits.

Candidates with healthcare front-desk experience and a friendly, professional demeanor will excel.