Patient Access & Revenue Specialist II

University of Maryland Faculty Physicians; Reisterstown (MD); On-site; USD 36,000 - 60,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc. seeks a front desk/clerical specialist to perform patient registration, scheduling, and billing tasks in a medical office.

The role requires knowledge of payer contracts, efficient appointment management, and accurate data entry within GE and EPIC systems. Strong customer service and PC skills are essential to support the revenue cycle and patient encounters.

Qualifications

• High school diploma or GED preferred.
• 2–3 years medical office experience.
• General understanding and application of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data entry skills.
• Knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of GE, EPIC or similar billing system.
• Medical terminology preferred.

Responsibilities

• Manage provider schedules and schedule appointments accurately and effectively.
• Explain patient responsibilities (referrals, co-pays, IDs, insurance cards) during pre-visit activities.
• Handle cash collection and posting in the GE Front Desk Credit Card Module.
• Understand revenue cycle related to patient encounters and obtaining/verifying demographic and insurance information for payment.
• Maintain Registration Certification and accuracy in GE Practice Management System; understand payer categories and Registration FSCs.

Skills

Customer service

Data entry

Clerical tasks

Payer requirements knowledge

Billing knowledge

PC proficiency

Education

High school diploma or GED

Tools

GE Front Desk Credit Card Module

GE Practice Management System

EPIC

Job description

University of Maryland Faculty Physician’s Inc. seeks a front desk/clerical specialist to perform patient registration, scheduling, and billing tasks in a medical office.

The role requires knowledge of payer contracts, efficient appointment management, and accurate data entry within GE and EPIC systems. Strong customer service and PC skills are essential to support the revenue cycle and patient encounters.