Medical Front Desk & Billing Secretary

Beth Israel Lahey Health (BILH); Plymouth (MN); On-site; USD 25,000 - 43,000; Full time

Job summary

Beth Israel Lahey Health (BILH) seeks a full-time receptionist to join the Plymouth site team. The role handles patient check-in, registrations, and billing support, with emphasis on courteous service and accurate data entry.

You will manage appointments, insurance verifications, and documentation while supporting a busy clinical workflow. Strong communication and computer skills are required for this multi-tasking front desk position.

Qualifications

• Knowledge of medical terminology and basic computer skills.
• Two years of secretarial/clerical/billing experience.
• Ability to work independently with minimal supervision.
• Experience with hospital registration systems preferred.

Responsibilities

• Greet patients and visitors with courtesy and professionalism.
• Register patients, collecting demographics, insurance and referring physician information.
• Obtain patient consents and signatures.
• Prepare and maintain patient medical records.
• Collect co-pays and deductibles per policy.
• Screen calls and route to appropriate staff.
• Assist in data collection for departmental reports.
• Schedule recurring patient appointments and maintain full schedules.
• Coordinate insurance benefits, authorizations and re-certifications.
• Resolve billing discrepancies and insurance denials.
• Enter and reconcile charges in Meditech daily.
• Assist with special projects and track deliveries.
• Perform other secretarial duties as needed.

Skills

Medical terminology

Interpersonal skills

Communication skills

Computer skills

Education

Medical Assistant/Secretary course or equivalent

Tools

Meditech

Job description

Beth Israel Lahey Health (BILH) seeks a full-time receptionist to join the Plymouth site team. The role handles patient check-in, registrations, and billing support, with emphasis on courteous service and accurate data entry.

You will manage appointments, insurance verifications, and documentation while supporting a busy clinical workflow. Strong communication and computer skills are required for this multi-tasking front desk position.