Medical Front Desk Associate: Patient Concierge & Scheduling

Optima Medical Ltd; Prescott (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/vision/dental

401k

Paid holidays

Fun work environment

Job summary

Optima Medical, an Arizona-based medical group, seeks a Front Desk Receptionist to join our team. The role involves checking in patients, verifying insurance, collecting balances, and coordinating appointments at our Prescott location.

The ideal candidate has at least 1 year of medical front office or customer service experience, strong communication skills, and familiarity with EMR systems. HS diploma or GED required; team-oriented, detail-focused, and multitasking abilities are essential.

Qualifications

• 1yr Customer services experience (Required)
• Excellent written and verbal communication skills
• Experience with EMR
• Must have HS diploma or GED equivalent
• 1yr Medical Front Office (Preferred)

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Skills

Customer service experience

Communication

Multitasking

Detail oriented

Teamwork

Education

1yr Medical Front Office (Preferred)

HS diploma or GED

Tools

EMR

Job description

Optima Medical, an Arizona-based medical group, seeks a Front Desk Receptionist to join our team. The role involves checking in patients, verifying insurance, collecting balances, and coordinating appointments at our Prescott location.

The ideal candidate has at least 1 year of medical front office or customer service experience, strong communication skills, and familiarity with EMR systems. HS diploma or GED required; team-oriented, detail-focused, and multitasking abilities are essential.