Medical Front Desk Associate — Growth & Benefits

Optima Medical Ltd; Prescott (AZ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Job summary

Optima Medical is seeking a Front Desk Receptionist to join our Arizona team. The role involves verifying insurance coverage, collecting balances, answering calls, and scheduling appointments to support patient flow across our locations.

Ideal candidates have at least 1 year in medical front office or customer service, experience with EMR, and strong communication skills. A HS diploma or GED is required, with a collaborative, patient‑focused approach encouraged.

Qualifications

• Medical front office experience is preferred.
• Minimum 1 year of customer service experience required.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with strong multitasking abilities.
• Positive attitude that welcomes teamwork.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Job description

Optima Medical is seeking a Front Desk Receptionist to join our Arizona team. The role involves verifying insurance coverage, collecting balances, answering calls, and scheduling appointments to support patient flow across our locations.

Ideal candidates have at least 1 year in medical front office or customer service, experience with EMR, and strong communication skills. A HS diploma or GED is required, with a collaborative, patient‑focused approach encouraged.