Medical Front Desk Coordinator: Patient Access & Scheduling

Optima Medical Ltd; Prescott Valley (AZ); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Growth opportunities

Mentoring

Benefits: medical, vision, dental, 401

Job summary

Optima Medical is a Arizona-based medical group with 30 locations and 130+ providers, serving over 200,000 patients statewide. We seek a Front Desk Receptionist to verify insurance, collect copays, answer phones, confirm appointments and update patient information.

The role requires 1 year of medical front office or customer service, EMR experience, excellent communication, and a detail-oriented, team-focused attitude.

Qualifications

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Skills

Communication skills

Customer service

Multitasking

Detail oriented

Teamwork

Written and verbal communication

Education

HS diploma or GED

Tools

EMR

Job description

Optima Medical is a Arizona-based medical group with 30 locations and 130+ providers, serving over 200,000 patients statewide. We seek a Front Desk Receptionist to verify insurance, collect copays, answer phones, confirm appointments and update patient information.

The role requires 1 year of medical front office or customer service, EMR experience, excellent communication, and a detail-oriented, team-focused attitude.