Creole-Speaking Medical Receptionist — Front Desk

Optimum Connect Health Services; New York (NY); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off and Holiday Pay

401(k) Retirement Plan

$100,000 Life Insurance Coverage

Life and Disability Insurance

Additional Employee Benefits Included

Job summary

Doral Health and Wellness in New York, NY is seeking a Medical Receptionist to join our patient-centered team. The ideal candidate is experienced, reliable, and fluent in Haitian Creole, dedicated to providing compassionate front-desk service.

The role involves greeting patients, handling calls, scheduling, verifying demographics and insurance, and maintaining EMR records. Strong multitasking and interpersonal skills are essential in a fast-paced environment, with strict adherence to HIPAA.

Qualifications

• 2-3 years of experience in a medical office or healthcare setting.
• Proficiency with EMR systems and general office software.
• Fluency in Haitian Creole is required.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Answer phone calls, schedule appointments, and manage calendars for providers.
• Verify patient information, insurance coverage, and collect necessary documentation.
• Coordinate referrals, procedure scheduling, and follow-up appointments.
• Maintain and update accurate patient records in the EMR system.
• Handle incoming and outgoing communications, including email and fax.
• Ensure the reception area is clean, organized, and welcoming.
• Uphold patient confidentiality and comply with HIPAA regulations.

Skills

Communication

Multitasking

Organizational skills

Interpersonal skills

HIPAA compliance

Tools

EMR systems

Office software

Job description

Doral Health and Wellness in New York, NY is seeking a Medical Receptionist to join our patient-centered team. The ideal candidate is experienced, reliable, and fluent in Haitian Creole, dedicated to providing compassionate front-desk service.

The role involves greeting patients, handling calls, scheduling, verifying demographics and insurance, and maintaining EMR records. Strong multitasking and interpersonal skills are essential in a fast-paced environment, with strict adherence to HIPAA.