Medical Equipment Field Service Engineer – Miami

Lumenis; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision Insurance

Life and disability insurance

401(k) retirement plan

Paid time off

Job summary

Lumenis, based in the United States with a Miami location, is seeking a Field Service Engineer to install, commission, maintain, and repair our medical technology at customer sites. The role requires traveling 60%+ and delivering on-site and remote support to ensure optimal system uptime.

Responsibilities include diagnosing issues, performing preventive maintenance, training customers, and documenting activities.

Qualifications

• Engineering degree or technical certification (or equivalent experience).
• Experience in field service, maintenance, or technical support.
• Strong troubleshooting and customer-facing communication skills.
• Ability to travel and work independently.
• Valid driver's license.

Responsibilities

• Install, commission, maintain, and repair equipment at customer sites.
• Diagnose and resolve mechanical, electrical, and software issues.
• Perform preventive maintenance to maximize system uptime.
• Provide technical training and guidance to customers and end users.
• Document service activities, findings, and recommendations accurately.
• Collaborate with engineering and support teams to improve product reliability.

Skills

Troubleshooting

Customer-facing communication

Independent work

Travel flexibility

Education

Engineering degree or technical certification

Tools

PLC knowledge

Networking

Control systems

Job description

Lumenis, based in the United States with a Miami location, is seeking a Field Service Engineer to install, commission, maintain, and repair our medical technology at customer sites. The role requires traveling 60%+ and delivering on-site and remote support to ensure optimal system uptime.

Responsibilities include diagnosing issues, performing preventive maintenance, training customers, and documenting activities.