Field Service Engineer – Medical Equipment (Onsite/Travel)

LUMENIS; Charlotte (NC); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, and vision insurance

Life and disability insurance

401(k) retirement plan

Paid time off including vacation and,迭

Résumé du poste

Lumenis is a global medical technology company known for innovative, energy-based solutions and exceptional customer support. Our Field Service Engineers deliver on-site installation, maintenance, and repair of advanced equipment at clinical sites, with a focus on reliability and uptime.

This full-time role requires hands-on problem solving, travel, and strong customer interaction, plus the ability to train users and document service activities.

Qualifications

• Degree or technical certification in Engineering, Electronics, or related field.
• Experience in field service, maintenance, or technical support roles.
• Strong troubleshooting and customer-facing communication skills.

Responsabilités

• Install, commission, maintain, and repair company equipment at customer sites.
• Diagnose and resolve mechanical, electrical, and software issues.
• Perform preventive maintenance to maximize system uptime.
• Provide technical training and guidance to customers and end users.
• Document service activities, findings, and recommendations accurately.
• Collaborate with engineering and support teams to improve product reliability.

Connaissances

Troubleshooting

Customer communication

Field service experience

Formation

Engineering/Electronics degree or technical certification

Description du poste

Lumenis is a global medical technology company known for innovative, energy-based solutions and exceptional customer support. Our Field Service Engineers deliver on-site installation, maintenance, and repair of advanced equipment at clinical sites, with a focus on reliability and uptime.

This full-time role requires hands-on problem solving, travel, and strong customer interaction, plus the ability to train users and document service activities.