Medical Delivery Technician

US MED- EQUIP LLC; West Whiteland Township (Chester County); On-site; USD 40,000 - 50,000; Full time

Job summary

US MED- EQUIP LLC is hiring a Customer Service Representative to support hospital partners by coordinating orders, loading and transporting life-saving medical equipment, and ensuring safe delivery. You will work with operations and the sales team to provide professional service and timely updates.

Requirements include a High School diploma, valid driver's license with a good driving record, ability to lift 75 lbs and push/pull 150 lbs, and willingness to wear a company uniform.

Qualifications

• Customer service skills for healthcare professionals.
• Ability to read/write in English and perform math calculations.
• Valid driver's license and clean driving record.
• Able to work multiple shifts, including on-call.
• DOT certification/physical required or ability to pass.

Responsibilities

• Load, secure, and transport life-saving medical equipment to healthcare institutions.
• Safely drive and maintain company vehicles.
• Ship, receive, and store equipment in the branch warehouse.
• Provide professional customer service to hospital contacts.
• Coordinate orders with local sales and other team members.
• Wear a company uniform and uphold safety standards.
• Participate in business planning and professional development sessions.
• Perform other duties as assigned.

Skills

Customer service

Communication

English literacy

Shift flexibility

Education

High School Diploma

Tools

Company portal

DOT compliance system

Job description

Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.Job Responsibilities• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions• Safely drive and maintain company vehicles• Help service, ship, and receive equipment in branch warehouse• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs• Maintain a neat appearance, including wearing a company uniform• Adhere to the operations process, including quality management system standards• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners• Participate in business planning and professional development sessions• All other duties as assignedPreferred Education•High School Graduate or equivalent•Valid driver’s license and good driving record for the past 3 yearsSkills & Abilities•Ability to provide excellent customer service to professionals in the healthcare industry•Ability to use our company portal daily to manage equipment maintenance orders and deliveries•Ability to work multiple shifts, including on-call as needed•Able to read and write in English and perform math calculations•Able to work unsupervised•Excellent communication skills•Lift up to 75 lbs. and push/pull up to 150 lbs.•Ability to pass a DOT certification/physical