Medical Delivery Technician

US MED- EQUIP LLC; Sunnyvale (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

US MED- EQUIP LLC is seeking a Customer Service Representative to support hospital partners with orders, equipment delivery, and service coordination in Sunnyvale, CA. You will collaborate with operations and sales to ensure timely, accurate equipment handling and responsive service.

Responsibilities include loading and securing equipment, driving company vehicles, receiving and shipping in the branch warehouse, and maintaining a professional image with a company uniform.

Qualifications

• High School Diploma or equivalent is required.
• Strong customer-service orientation with healthcare partners.
• Ability to read, write and perform basic math calculations.

Responsibilities

• Load, secure, and transport life-saving medical equipment.
• Safely drive and maintain company vehicles.
• Ship, receive, and service equipment in branch warehouse.
• Provide professional customer service to hospital contacts and partners.

Skills

Customer service

English fluency

Math skills

On-call availability

Independent work

Safety awareness

DOT certification readiness

Education

High School Diploma or equivalent

Tools

Company portal

Job description

Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.Job Responsibilities• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions• Safely drive and maintain company vehicles• Help service, ship, and receive equipment in branch warehouse• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs• Maintain a neat appearance, including wearing a company uniform• Adhere to the operations process, including quality management system standards• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners• Participate in business planning and professional development sessions• All other duties as assignedPreferred Education•High School Graduate or equivalent•Valid driver’s license and good driving record for the past 3 yearsSkills & Abilities•Ability to provide excellent customer service to professionals in the healthcare industry•Ability to use our company portal daily to manage equipment maintenance orders and deliveries•Ability to work multiple shifts, including on-call as needed•Able to read and write in English and perform math calculations•Able to work unsupervised•Excellent communication skills•Lift up to 75 lbs. and push/pull up to 150 lbs.•Ability to pass a DOT certification/physical