Medical Delivery Technician

US Med-Equip; Deer Park (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

US Med-Equip in Deer Park, NY is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service with operations and sales teams. This on-site role emphasizes professional customer service, safety, and adherence to quality standards in a fast-paced healthcare environment.

You will load and transport equipment, drive company vehicles, and work with the branch team to maintain inventory and fulfill orders, while providing attentive

Qualifications

• High School Graduate or equivalent required.
• Valid driver’s license and good driving record for past 3 years.
• Ability to provide excellent customer service to healthcare professionals.
• Ability to use our company portal daily to manage equipment maintenance orders and deliveries.
• Ability to work multiple shifts, including on-call as needed.
• Able to read and write in English and perform math calculations.
• Able to work unsupervised.
• Excellent communication skills.
• Lift up to 75 lbs. and push/pull up to 150 lbs.
• Ability to pass a DOT certification/physical.

Responsibilities

• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions.
• Safely drive and maintain company vehicles.
• Help service, ship, and receive equipment in branch warehouse.
• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs.
• Maintain a neat appearance, including wearing a company uniform.
• Adhere to the operations process, including quality management system standards.
• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners.
• Participate in business planning and professional development sessions.

Skills

Customer service

Healthcare industry knowledge

Communication skills

Reading & writing in English

Multitasking

On-call availability

Read/write, math

Lift 75 lbs / push 150 lbs

DOT certification/physical

Valid driver's license

Education

High School Graduate or equivalent

Valid driver’s license and good driving record

Job description

Job Description

Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

Job Responsibilities

• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
• Safely drive and maintain company vehicles
• Help service, ship, and receive equipment in branch warehouse
• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
• Maintain a neat appearance, including wearing a company uniform
• Adhere to the operations process, including quality management system standards
• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
• Participate in business planning and professional development sessionsAll other duties as assigned

Qualifications

Preferred Education

• High School Graduate or equivalent
• Valid driver’s license and good driving record for the past 3 years

Skills & Abilities

• Ability to provide excellent customer service to professionals in the healthcare industry
• Ability to use our company portal daily to manage equipment maintenance orders and deliveries
• Ability to work multiple shifts, including on-call as needed
• Able to read and write in English and perform math calculations
• Able to work unsupervised
• Excellent communication skills
• Lift up to 75 lbs. and push/pull up to 150 lbs
• Ability to pass a DOT certification/physical