Medical Customer Service & Orders Specialist

Nissha Medical Technologies; Buffalo (NY); Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Résumé du poste

Nissha Medical Technologies in Buffalo, NY is seeking a Medical Customer Service Representative to join our Customer Service team. You will handle orders, respond to inquiries, and ensure high customer satisfaction while coordinating with internal teams for timely processing.

The role requires prior customer service or sales experience, with manufacturing customer service being preferred. A positive, proactive, and energetic attitude is essential for success in a fast-paced environment.

Qualifications

• Must have customer service or sales experience.
• Manufacturing customer service experience preferred.

Responsabilités

• Answer inbound and outbound inquiries from customers.
• Process orders and expedites.
• Handle customer complaints promptly to maintain satisfaction.
• Update customer profiles and track orders.

Connaissances

Customer service experience

Sales experience

Manufacturing environment

Description du poste

Nissha Medical Technologies in Buffalo, NY is seeking a Medical Customer Service Representative to join our Customer Service team. You will handle orders, respond to inquiries, and ensure high customer satisfaction while coordinating with internal teams for timely processing.

The role requires prior customer service or sales experience, with manufacturing customer service being preferred. A positive, proactive, and energetic attitude is essential for success in a fast-paced environment.