Medical Coordinator

Jobot; Houston (TX); On-site; USD 75,000 - 90,000; Full time

Job summary

Jobot is hiring an experienced Pre-Litigation Case Manager / Medical Coordinator in Houston to drive the pre-litigation workflow for plaintiff personal injury matters. You will be the main client liaison, coordinate medical information, and work closely with attorneys to move cases toward resolution.

You will manage medical records, communicate with providers, insurers, and adjusters, and prepare demand packages while staying highly organized in a fast-paced environment.

Qualifications

• Previous plaintiff-side personal injury experience strongly preferred.
• Experience as Pre-Litigation Case Manager or Medical Coordinator preferred.
• Strong understanding of the personal injury medical treatment process.
• Experience obtaining and organizing medical records and bills.
• Familiarity with insurance claims and adjuster communications.
• Ability to manage multiple active files and deadlines.

Responsibilities

• Manage plaintiff personal injury matters throughout the pre-litigation process.
• Serve as a primary point of contact for clients and maintain regular communication regarding their cases.
• Obtain client and patient information and ensure files remain accurate and current.
• Monitor clients' medical treatment and ensure they remain actively engaged in their treatment plans.
• Communicate with medical providers regarding treatment, records, bills, and supporting documentation.
• Request, gather, organize, and review medical records and medical bills.
• Maintain organized and complete client files.
• Communicate with insurance carriers and adjusters regarding claims.
• Assist with insurance claims throughout the pre-litigation process.
• Prepare and coordinate demand packages and demand letters.
• Track outstanding records, bills, treatment information, and other documentation needed to move cases forward.
• Work directly with and support a small group of junior attorneys.
• Maintain consistent communication between clients, attorneys, medical providers, insurance companies, and other parties involved in the claim.

Skills

Client-service

Communication

Organized

Independent work

Multi-file management

Time management

Job description

Job details:

High-Profile Plaintiff-Side Practice | Significant Client Interaction | Work Directly with Attorneys | No Billable Hours

This Jobot Job is hosted by: Carrie Powell

Salary: $75,000 - $90,000 per year

A bit about us:

We are a highly successful, nationally recognized plaintiff-side trial firm representing individuals in complex personal injury and high-stakes litigation. Our attorneys are known for taking on significant cases, investing substantial resources in the matters we accept, and preparing cases with the expectation that they may ultimately go to trial.

We are continuing to grow and are adding an experienced Pre-Litigation Case Manager / Medical Coordinator who can take ownership of the critical period between intake and litigation. This person will work closely with a small group of attorneys while serving as a primary point of contact for clients, medical providers, insurance companies, and adjusters.

This is not a position for someone who wants to simply process paperwork. We need someone who understands how a plaintiff personal injury case moves, knows the medical treatment process, and can keep clients and cases moving toward resolution.

Why join us?

• Join an established and highly successful plaintiff-side practice with significant resources behind its cases.
• Work directly with a small group of attorneys rather than getting lost in a large support structure.
• Own an important piece of the case lifecycle from initial client coordination through demand.
• High level of client interaction and an opportunity to make a meaningful impact on the client experience.
• Work with sophisticated personal injury matters and gain exposure to cases that may ultimately move into litigation.
• Join a growing organization where strong performers are trusted to manage their responsibilities.
• No billable-hour requirement.

Job Details

What you'll be doing:

• Manage plaintiff personal injury matters throughout the pre-litigation process.
• Serve as a primary point of contact for clients and maintain regular communication regarding their cases.
• Obtain client and patient information and ensure files remain accurate and current.
• Monitor clients' medical treatment and ensure they remain actively engaged in their treatment plans.
• Communicate with medical providers regarding treatment, records, bills, and supporting documentation.
• Request, gather, organize, and review medical records and medical bills.
• Maintain organized and complete client files.
• Communicate with insurance carriers and adjusters regarding claims.
• Assist with insurance claims throughout the pre-litigation process.
• Prepare and coordinate demand packages and demand letters.
• Track outstanding records, bills, treatment information, and other documentation needed to move cases forward.
• Work directly with and support a small group of junior attorneys.
• Maintain consistent communication between clients, attorneys, medical providers, insurance companies, and other parties involved in the claim.

What we're looking for:

• Previous plaintiff-side personal injury experience strongly preferred.
• Experience as a Pre-Litigation Case Manager, Personal Injury Case Manager, Medical Coordinator, or similar position.
• Strong understanding of the personal injury medical treatment process.
• Experience obtaining and organizing medical records and bills.
• Familiarity with insurance claims, insurance carriers, and adjuster communication.
• Experience preparing demand letters and/or demand packages.
• Strong client-service and communication skills.
• Ability to manage multiple active files, deadlines, follow-ups, and competing priorities.
• Highly organized and comfortable taking ownership of a caseload.
• Able to work independently while supporting multiple attorneys.
• Comfortable working in a fast-paced, high-expectation environment.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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