Wellness Clinic Front Desk Coordinator

Physical Achievement Center, LLC; Oshkosh (WI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive salary

5 Day Work Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount and Services

Company parties

Flexible schedule

Free uniforms

Opportunity for advancement

Wellness resources

Job summary

Physical Achievement Center, LLC seeks a friendly Medical Receptionist to join our clinic as the first point of contact for clients. You will greet customers, book appointments, process payments, and assist with paperwork in a warm, organized environment.

The role requires strong communication, computer proficiency, and multitasking ability to support our healthcare team and patients.

Qualifications

• One or more years of experience as a receptionist or similar role preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.
• Meticulous with patient information and paperwork.
• Supportive of holistic healing and overall health and wellness.
• Patient dedicated.
• Supportive to all staff members as we are a small business with a close knit team.

Responsibilities

• Greet customers and provide an excellent experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Create new patient charts.
• Gather insurance information and collect copays.
• Respond to faxes and emails.
• Contact local providers to obtain records for patients.
• Maintain a clean and inviting environment.
• Provide general customer service throughout services.
• Set up patients on therapy devices in office (e.g., Hako-Med, Red Light Bed, Decompression Table, Ultrasound, Traction Device).
• Set up and take down in-house informational Workshops.

Skills

Customer service

Communication

Multitasking

Computer skills

Scheduling software

Attention to detail

Team player

Tools

Scheduling software

Job description

Physical Achievement Center, LLC seeks a friendly Medical Receptionist to join our clinic as the first point of contact for clients. You will greet customers, book appointments, process payments, and assist with paperwork in a warm, organized environment.

The role requires strong communication, computer proficiency, and multitasking ability to support our healthcare team and patients.