Medical Center Switchboard & Paging Operator

BMC Company 100; Brockton (MA); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

BMC Company 100 in Brockton, MA seeks a Switchboard Operator in Communications to manage incoming calls, paging, and related telecommunication tasks using Meridian and Xtend systems. This 32-hour schedule runs Thursday through Sunday morning shift.

Under the Lead Operator and Director of Telecommunications, you will deliver superior customer service to staff, patients, and the public, input data, and maintain on-call schedules while handling a high volume of calls with clear, professional

Responsabilités

• Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.
• Skilled utilization of the computerized telephone/paging system (Xtend) (includes data input).
• Answer, assist and direct a high volume of calls efficiently while communicating clearly, politely and professionally.
• Perform paging/answering services for medical center staff and execute related functions; prepare on-call schedules, monitor

Description du poste

BMC Company 100 in Brockton, MA seeks a Switchboard Operator in Communications to manage incoming calls, paging, and related telecommunication tasks using Meridian and Xtend systems. This 32-hour schedule runs Thursday through Sunday morning shift.

Under the Lead Operator and Director of Telecommunications, you will deliver superior customer service to staff, patients, and the public, input data, and maintain on-call schedules while handling a high volume of calls with clear, professional