Medical Center Liaison

RHG HEALTHCARE SERVICES LLC; Cincinnati (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO Day One

401(k) with company match

HSA options

Job summary

Hillsboro Health & Rehab in Cincinnati, OH is seeking a Medical Center Liaison (Director of Business Development) to lead census growth by cultivating referral relationships with hospitals, physicians, discharge planners, and managed care organizations.

You will develop strategic outreach plans with the admissions team to increase referrals and position the facility as the preferred post-acute care provider.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Marketing, or a related field.
• Minimum of two years of experience in healthcare marketing, business development, admissions, or related healthcare sales roles.
• Skilled nursing facility, post-acute care, rehabilitation, home health, hospice, or hospital experience preferred.
• Strong understanding of Medicare, Medicaid, managed care, and post-acute care referral processes.
• Demonstrated success in developing referral relationships and census growth.

Responsibilities

• Develop and maintain strong referral relationships with hospitals, physicians, case managers, and discharge planners.
• Execute strategic marketing and business development plans to drive admissions growth and census.
• Represent the facility at networking events and healthcare meetings.
• Collaborate with Admissions to ensure seamless referral management and exceptional customer service.
• Analyze referral patterns, market trends, and competitive activity to identify opportunities for growth.

Skills

Relationship building

Communication

Networking

Marketing

Sales

Education

Bachelor's degree in Healthcare Administration, Business, Marketing, or a related field

Tools

CRM platforms

Microsoft Office

Job description

Job Details

Job Location: Cincinnati, OH - OH, Salary Range: $50,000.00 - $65,000.00 Salary

Company OverviewRelavix Health Group is dedicated to impacting lives through compassionate, innovative, and excellent healthcare services. Our mission of putting people first is lived out by providing high-quality rehabilitation and health services that enhance the well‑being of our patients.

Who We Are Looking For

At Hillsboro Health & Rehab, we are committed to delivering exceptional care while creating meaningful partnerships that strengthen the communities we serve. We are seeking an energetic, relationship-focused, and results-oriented Medical Center Liaison (Director of Business Development) to lead our census growth initiatives and expand our referral network throughout the market. This is an exciting opportunity for a motivated healthcare professional who thrives on building connections, driving results, and serving as a trusted ambassador for a premier skilled nursing and rehabilitation facility. The ideal candidate is a self-starter with a passion for healthcare, strong business acumen, and a proven ability to cultivate referral relationships that generate growth.

Position Summary

The Medical Center Liaison plays a critical role in driving occupancy growth, strengthening referral partnerships, and enhancing the facility's presence within the healthcare community. This individual will serve as the primary liaison between Hillsboro Health & Rehab and hospitals, physicians, case managers, discharge planners, managed care organizations, and community partners. Working closely with facility leadership and admissions teams, the Medical Center Liaison will develop and execute strategic outreach initiatives designed to increase referrals, improve market visibility, and position the facility as the preferred provider of post-acute and skilled nursing services.

Key Responsibilities

• $50,000.00 - $65,000.00/year with competitive monthly bonus structure
• Develop, cultivate, and maintain strong referral relationships with hospitals, physicians, case managers, discharge planners, and other healthcare professionals.
• Execute strategic marketing and business development plans that drive admissions growth and increase overall census.
• Serve as a passionate ambassador for the facility, promoting our services, clinical capabilities, outcomes, and patient-centered approach.
• Conduct facility tours and educational presentations for prospective residents, families, referral partners, and community organizations.
• Collaborate closely with the Admissions Department to ensure seamless referral management and exceptional customer service throughout the admission process.
• Analyze referral patterns, market trends, and competitive activity to identify opportunities for growth and market expansion.
• Represent the facility at networking events, healthcare meetings, community functions, and industry organizations.
• Maintain accurate records of outreach activities, referral sources, and business development metrics.
• Develop and implement innovative strategies to strengthen brand awareness and community engagement.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Marketing, or a related field preferred.
• Minimum of two (2) years of experience in healthcare marketing, business development, admissions, or related healthcare sales roles.
• Skilled nursing facility, post-acute care, rehabilitation, home health, hospice, or hospital experience strongly preferred.
• Strong understanding of Medicare, Medicaid, managed care, and post-acute care referral processes.
• Demonstrated success in developing referral relationships and achieving census growth goals.
• Exceptional communication, presentation, networking, and relationship-building skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM platforms, Microsoft Office, and business development reporting tools.
• Ability to work flexible hours, including occasional evenings and community events.

Why Join Hillsboro Health & Rehab?

This is more than a business development role—it's an opportunity to make a meaningful impact on the lives of patients, families, and healthcare partners while helping shape the future growth of a thriving and growing organization. If you are a driven professional who enjoys building relationships, creating opportunities, and delivering results, we invite you to join our team.

People First

At Hillsboro Health & Rehab, People First isn't just a philosophy—it's the foundation of everything we do.

Company Benefits

• Medical, dental, and vision insurance
• PTO starting on Day One
• Early wage access through the Everyday Pay app
• 401(k) retirement plan with company match
• Competitive Wages
• Short Term Disability
• BenefitsMe: an employee perks and purchasing platform that gives team members access to everyday products, services, and exclusive discounts, with convenient payroll deduction payment options designed to make purchases more affordable and accessible.
• Health Savings Account (HSA) options
• Employee referral program
• CEU reimbursement opportunities
• Professional development assistance
• Relocation and/or travel stipend available for qualifying positions
• Employee recognition and appreciation programs
• Career advancement opportunities
• Supportive team-oriented culture focused on putting People First