Medical Care Coordinator: Scheduling & Patient Support

AdventHealth; Winter Park (FL); In loco; USD 22.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits from Day One: Medical

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Descrizione del lavoro

AdventHealth in Winter Park, Florida seeks a full-time Healthcare Administrative Assistant to support diagnostic testing coordination and reception duties. You will answer calls, schedule appointments, triage inquiries, and assist physicians with chart reviews and insurance authorizations.

The role requires high school completion, good English skills, and prior experience in a medical setting. Benefits start from day one, with a day shift in a hospital environment.

Competenze

• Excellent written and spoken English.
• Proficient computer skills and ability to learn hospital systems.
• Strong communication with patients and team members.

Mansioni

• Assists with maintaining a tickler file for diagnostic testing results and reviews weekly.
• Coordinates cases requiring multi-specialty physicians/surgeons, utilization of an assistant surgeon, or physician assistant.
• Provides administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls.
• Explains procedures, treatments, and nursing care to patients and/or family members.
• Reviews patient charts to ensure all test results and correspondence are present prior to the physician seeing the patient.
• Obtains appropriate authorizations from the patient’s insurance carrier.
• Maintains and updates physicians’ schedules, coordinates patient procedures, and provides hospital information as applicable.
• Reviews appointment bookings and ensures preferences are given to patients in emergency situations, maintaining a timely flow of patients.

Conoscenze

English proficiency

Computer literacy

Interpersonal skills

Formazione

High School Diploma

Descrizione del lavoro

AdventHealth in Winter Park, Florida seeks a full-time Healthcare Administrative Assistant to support diagnostic testing coordination and reception duties. You will answer calls, schedule appointments, triage inquiries, and assist physicians with chart reviews and insurance authorizations.

The role requires high school completion, good English skills, and prior experience in a medical setting. Benefits start from day one, with a day shift in a hospital environment.