Care Coordinator

AdventHealth; Winter Park (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Benefits from Day One: Medical

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Winter Park, Florida seeks a full-time Healthcare Administrative Assistant to support diagnostic testing coordination and reception duties. You will answer calls, schedule appointments, triage inquiries, and assist physicians with chart reviews and insurance authorizations.

The role requires high school completion, good English skills, and prior experience in a medical setting. Benefits start from day one, with a day shift in a hospital environment.

Qualifications

• Excellent written and spoken English.
• Proficient computer skills and ability to learn hospital systems.
• Strong communication with patients and team members.

Responsibilities

• Assists with maintaining a tickler file for diagnostic testing results and reviews weekly.
• Coordinates cases requiring multi-specialty physicians/surgeons, utilization of an assistant surgeon, or physician assistant.
• Provides administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls.
• Explains procedures, treatments, and nursing care to patients and/or family members.
• Reviews patient charts to ensure all test results and correspondence are present prior to the physician seeing the patient.
• Obtains appropriate authorizations from the patient’s insurance carrier.
• Maintains and updates physicians’ schedules, coordinates patient procedures, and provides hospital information as applicable.
• Reviews appointment bookings and ensures preferences are given to patients in emergency situations, maintaining a timely flow of patients.

Skills

English proficiency

Computer literacy

Interpersonal skills

Education

High School Diploma

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 1925 Mizell Ave

City: Winter Park

State: Florida

Postal Code: 32792

Job Description:

Assists with maintaining a tickler file for diagnostic testing results and reviews weekly. Coordinates cases requiring multi-specialty physicians/surgeons, utilization of an assistant surgeon, or physician assistant. Provides administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls. Explains procedures, treatments, and nursing care to patients and/or family members. Reviews patient charts to ensure all test results and correspondence are present prior to the physician seeing the patient. Obtains appropriate authorizations from the patient’s insurance carrier. Other duties as assigned. Maintains and updates physicians’ schedules, coordinates patient procedures, and provides hospital information as applicable. Reviews appointment bookings and ensures preferences are given to patients in emergency situations, maintaining a timely flow of patients.

Knowledge, Skills, and Abilities

• Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Ability to operate a computer, copier, fax and scanner [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds [Required]

Education

• High School Grad or Equiv [Required]

Field of Study

N/A

Work Experience

• 1+ experience in medical setting [Preferred]

Additional Information

N/A

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$16.30 - $26.08

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.